Grab your raincoat. There’s a major tweetstorm in the forecast. Social media weathermen and women are always busy preparing for the heavy tweetstorm, or a collection of tweets sent in succession, typically written while the author is especially emotional. The current president of the United States is infamous for getting himself soaked by his downpour. As are many customers faced with an urgent problem. Because for customers with in-the-moment issues, when it rains, it pours.