Thoughts on the latest social news from the Conversocial team. Join the discussion.
Earlier this month, Conversocial CEO Joshua March spoke at LeWeb London’s Datasift Workshop ‘Social + Big Data: The Next Wave of Innovation’.
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Mobile network provider O2 shows us how they shine with proactive customer service by taking advantage of a social media slipup from their competitors, EE. 
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Over the past year, customer service has evolved before our eyes, but many questions still remain surrounding the value it drives. In this month's webinar, we will be providing answers to the biggest questions facing social customer service.
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A lot has changed in the world of Social Customer Service in the past year, and so we’ve created a second edition of The Definitive Guide to Social Customer Service. 
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If you are in the business of travel – from airline, cruise ship, car rental company, tour operator to train line – being able to provide up to the minute information through your customers’ preferred channels is proving to be a game changer. 
Helping customers happily on their way becomes so much easier with the proper use of social media.
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