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Argos social customer service case study

Argos delivers a best-in-class proactive social customer experience

Argos is the UK’s leading digital retailer, offering more than 43,000 products through www.argos.co.uk, mobile channels, 734 stores and over the telephone. Argos serves around 130 million customers a year, offering convenience, choice and value.

Read the case study to learn:

  • How Argos delivers a proactive customer service experience.

  • How Conversocial enables maximum social customer service operation efficiency.

  • How Argos is preparing its social customer service operation team for festive season peak trading volume.

  • Argos case study

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