Customer Service over Social Media

Powering Enterprise

Social Customer Service

Conversocial is a cloud solution that enables businesses to deliver customer service over social media at a large scale.

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Social Customer Service Software

Our Technology

Conversocial offers intelligent prioritization to sift out customer service issues from the social noise, an intelligent workflow built for teams, real time analytics and customer service metrics like Average Handling Time and First Response Time, robust security and seamless integration with other business systems to help you deliver the best customer experience while reducing operating costs.

Our Expertise

Leverage Conversocial’s experience with hundreds of enterprise social customer service implementations worldwide to help build an effective, secure and scalable operation for your organization.

Customer Service Solutions

Are you ready to integrate social media into your contact center?