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Tempero Groupon ITV Mediacom Fairtrade Net-a-Porter
Brandsclub

Find out how one retailer reduced customer complaints by 64% with Conversocial.

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US Retailers Whitepaper

Our consumer survey on the consequences of ignoring your customers: 88% are less likely to buy from you in future.

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Conversocial Profiler Tool

Compare your Facebook performance to your competitors' with our free Profiler tool.

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Latest Articles

The '@' droppers. Are you tuned into how your customers use Twitter? Customers tweeting complaints @yourcompany are easily overheard, but... Happy Community Manager Appreciation Day! Today is the 3rd annual Community Manager Appreciation Day, a day... Needles in Haystacks: Trying to Identify Social Customer Service Issues Without the Right Tools Social networks aren’t just another customer service channel. A... Digital Marketing Podcast: Conversocial CEO on Social Customer Service Ciaran Rogers recently interviewed Josh for the Digital Marketing... 2012: The Year Social Marketing and Social Customer Service Get Cosy Social media advanced rapidly as a communication channel in 2011, yet...

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