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Social Customer Care Solutions
 for the #SocialFirstTM Business

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  • Sprint - Conversocial Social Customer Care Solutions
  • How Hertz Provides 24/7 Social Customer Service Globally - Conversocial Social Customer Care Solutions
  • Google - Conversocial Social Customer Care Solutions
  • Excellent social customer service is possible for airlines - Conversocial Social Customer Care Solutions
  • Audi demonstrates clear ROI of social customer service - Conversocial Social Customer Care Solutions
  • Conversocial teams with Hyatt to integrate with Facebook’s Messenger app to expand Hyatt’s social care efforts -  - Conversocial Social Customer Care Solutions
  • Alaska - Conversocial Social Customer Care Solutions
  • Customer Spotlight: How Travelex Serves their World Traveler Friends  - Conversocial Social Customer Care Solutions

Download the Latest Definitive Guide to Social, Mobile Customer Service.

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The State of Social Customer Service

In our latest report, we gained many insights about a new breed of social, mobile consumers, what they prefer and what is still frustrating.

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In a competitive industry, you have to stay on top

Serve the social, mobile traveler with a First Class customer experience. Read about social’s impact on the airline industry.

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Your Customers Are Human, Shouldn't Your Service be Also?

Be that trusted connection helping them navigate their moments with your brand.

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Simply Showing Up Isn't Enough

Introducing our Social Maturity Index (SMI). Evaluate where your social customer care stands against forward-thinking #SocialFirst™ brands.

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Tap into the Power of PLAY

PLAY helps your team harness the power of Social to deliver contextual, intelligent and resolution-oriented engagements.

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Start serving your social customers

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